1. Introduction
Reed Initiative respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
We strive to comply with the Nigeria Data Protection Act (NDPA) 2023 and other applicable privacy laws.
2. Information We Collect
Depending on how you use our website, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Billing address
- Account login credentials
Order Information
- Products purchased
- Order history
- Delivery information
Newsletter Information
If you subscribe, we collect:
- your email address
- communication preferences
Technical Information
We may automatically collect:
- IP address
- browser type
- device information
- pages visited
- cookies and analytics data
3. How We Use Your Information
We use your information to:
- create and manage your account
- process purchases
- deliver products
- respond to enquiries
- improve our website
- send newsletters (only with your consent)
- comply with legal obligations
- detect fraud and protect our website
4. Newsletter Communications
If you subscribe to our newsletter, we may send updates about:
- new basket collections
- artisan stories
- environmental initiatives
- events
- sustainability campaigns
You can unsubscribe at any time by clicking the unsubscribe link in any email.
5. Cookies
Our website uses cookies to:
- remember your preferences
- keep you logged in
- analyze website performance
- improve user experience
You may disable cookies through your browser settings, although some website features may not function correctly.
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our website, including:
- payment processors
- shipping providers
- email marketing platforms
- website hosting providers
- analytics providers
These providers are required to protect your information and use it only for providing services to us.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from:
- unauthorized access
- disclosure
- alteration
- loss
- misuse
However, no internet transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfill orders
- manage customer accounts
- comply with legal obligations
- resolve disputes
- enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
9. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion of your information
- object to certain processing activities
- withdraw consent for marketing communications
- request a copy of your personal data
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our website is intended for adults and is not directed toward children under 18.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it promptly.
11. International Transfers
Your information may be processed by service providers located outside Nigeria.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The latest version will always be published on this page with the updated effective date.
13. Contact Us
If you have questions or requests relating to this Privacy Policy, please contact:
Reed Initiative
Email: [privacy@yourdomain.com]
Lagos, Nigeria